What is ACP?

The Affordable Connectivity Program, or ACP, is a temporary FCC program which makes monthly internet services more affordable for customers who meet federal income eligibility requirements.

Households can qualify for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets one of the following criteria:

  • Participates in certain government assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline,
  • Participates in the National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision,
  • Received a Federal Pell Grant in the current award year, or
  • Qualifies for a participating provider’s existing low-income program, subject to FCC approval of that provider’s eligibility process
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension or Survivors

Households located on qualifying Tribal lands may also qualify based on participation in one of the following Tribal assistance programs:

  • Bureau of Indian Affairs General Assistance
  • Head Start (only households meeting the income qualifying standard)
  • Tribal Temporary Assistance for Needy Families (Tribal TANF)
  • Food Distribution Program on Indian Reservations

To determine your eligibility for the Affordable Connectivity Program, contact us or follow this link to GetInternet.gov. The Affordable Connectivity Program is limited to one monthly service discount per eligible household and is non-transferable. However, it can be bundled with a new or existing Lifeline discount.

Puede encontrar informacion sobre el Programa de Conectvidad Asequible en espanol en AccedeaInternet.gov

If you would like to file a complaint with the FCC about a billing or service issue, you can do so here.